REVIEWS

Portland, Oregon

My wife & I were out running errands on a Friday. There wasn't a hint of a problem with our car at any time ... until it wouldn't start. The feeling of dread was unavoidable. Friday. Mid-afternoon. Expensive? We had reservations for a stay at the coast Saturday. Now what? After getting a jump, we kept it running, trying to find somewhere to take it. We tried our usual place but told we'd have to leave the car & pick it up in a couple of days because they were short staffed. We stopped by Henderson on a chance they could help. And yes they did. Brian was terrific. He took the time to check the battery and determined I'd need a new one and new terminal connections due to a large amount of corrosion. Brian said his mechanics were busy but he would personally do it, confirmed he had the parts, told the price and said it would be done in 45-60 mins. Well, the result was that it was done, done right, at the agreed upon price within the hour. We were impressed with the work, satisfied with the fair price and blown away with the customer service. Brian has convinced us to make his shop our go to shop.

Al Glasby

The team at Henderson Auto went above & beyond & far exceeded our expectations!! The week of 9/6 we left our home in SoCal on a 4 week road trip in NoCal the battery light came on and we limped into a Ford dealership where they diagnosed a bad battery and weak alternator.they replaced the battery & sent us on our way in Beaverton we again went completely dead, called AAA which took us to a nearby Ford dealer where we were told it would be 9/19 before they could look at our F-150. I called another dealer and they sad it would be 9/30 before they could check it friend recommended we try Henderson as did the tow truck driver Henderson said it may be the 13th before they could check the truck took it to Henderson on the 8th, they did a 10 point inspection on the 9th, repaired everything that needed fixed including a new alternator (urgent), headlight, license plate light (non-urgent) and had the truck ready for a touch free pickup on that afternoon!! A gigantic thank you to Brian, Katie & their team for keeping our trip on schedule!!

A.H. (Joe) Giehm

Beverton, OR

I picked up my 4Runner today after an alignment on Monday and a recheck today. I was very pleased to see that it holds straight on the freeway. Thank you for helping me work through this issue. I also wanted to thank you very much for the new caster for which you did not charge. That is ABOVE AND BEYOND service. I will definitely keep you in mind for future work and have already told two people about you.

D Davis

With an amazing owner, and high level of quality and care! Wouldn't refer anyone for a repair any where else!

Reina B.

I hate the drive from Portland to Tigard but Henderson Auto is worth the trip. Honest and thorough, they back up their work.

Jim S.

If you are in need of service to your car, the place to go is Henderson Auto. I have had multiple things worked on and they are always helpful, honest, and kind. Brian is knowledgeable about cars and always willing to go the extra mile for you! Thank you for everything you have done for me. I'll be back for sure!

Amy B.

My family and I have been going to Henderson Auto for many years and we love that they are always friendly and take the time to take care of our vehicles. Brian has taken the time out of his busy schedule to help in any way possible, even when they're booked out. We've been super grateful that Henderson Auto is so reliable!

Megan J.

We love Henderson auto, never had such great service with anyone else. So honest and trustworthy. Thanks Brian and your crew.

Shelly P.

We have had our Durango worked on here multiple times and have always been very happy with the work. This is a place where you can trust what they say and the work that they do.

Rob G.

Super friendly. Was looking for an ACE Delco battery and got their name from the AC Delco website. Very friendly on the phone, got the battery I wanted ordered in and delivered within 2 hrs. The guy on the phone had told me there was a core fee for the battery but when I showed up he told me he wasn't going to charge me for it and just asked that I return the old battery after I swapped them out. Very friendly and great customer service will bring me back again soon

Gabe J.

They have great service and are very helpful. I trust them to see my vehicle's needs.

Callie J.

Henderson Auto has fixed my car dozens of times, always great work, great service, trustworthy problem diagnosis. Trust is worth a lot.

Bryan J.

Great place to go. Trustworthy too, which is really important to have when work is being done to your car and wallet.

Shawn A.

Wow! What a great experience! Brian was wonderful: the car was done early and for less than the estimate. It is running like a top. He gave great advice and didn't fix anything that didn't REALLY need to be. I have a new car guy for life!

Alicia D.