Customer Survey

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Henderson Auto is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Henderson Auto we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Reviews

Best auto shop I've been to. Had an alignment issue with an Acura TL and they handled it like pros

Tom Beadie, 05/02/2025

Best decision auto wise!!! Henderson Auto unlike the Kia dealership in Beaverton, has: 1. Great customer service (Bryan & Katie) 2. They do what they say instead of over talking and holding your car with limited to no communication 3. They give you a detailed report on what is wrong before they proceed (by email & phone) 4. This is the BIGGEST ONE = they are fair on the charges/cost. Yes it cost but I have no experiences of them over charging. I will never return to the Beaverton Kia dealership! Henderson Auto for me!!!!!!!!!!!!!

kristeena alexander, 04/07/2025

Fair and honest mechanic.

Nate Douthit, 03/05/2025

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