Customer Survey


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Henderson Auto is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Henderson Auto we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Reviews

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Honest, professional & a great communicator.

, 11/17/2024

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Henderson Auto is family to me and they treat me like part of their family too. I originally was referred to Henderson when my new car was hit in an accident and after getting it back from a local repair company would not drive straight. I took it to several places around town and everyone told me the alignment was fine, even though it pulled hard to the right every time I drove it. It was a very stressful situation. One day a person mentioned I should take my car to Henderson because they are very good with alignment issues. I am ever thankful for that recommendation. Sure enough, my car was out of alignment and Henderson fixed it and it has driven straight ever since... and that was almost 10 years ago. I was sold after that. Henderson immediately became my go to place for mechanical needs. They take care of all the cars in my family. They are fair, honest and trustworthy. I want to send a big thank you to Brian, Katy and all the people working in the shop ensuring our cars are safe for the road. The shop dogs, Peanut and Charlie, are an added bonus and I always look forward to seeing them as well. If you want a place you can trust to handle your car needs, go to Henderson!

, 09/29/2024

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Really nice people, I've been coming here for years with ours donated to our church. They are great.

, 07/20/2024

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